| catchem@beachbumfishing.com | (252)-449-0232 |
RESERVATION/CANCELLATION POLICY
I am now
requiring a deposit check($175-1/2
Day, $250-3/4 Day, $300-Full Day) to
reserve trips to be sent to:
Beach Bum Fishing
1816
Seminole
Street
Kill Devil Hills, North
Carolina 27948
I am sorry to have to do this,
but a
few bad apples(HALL
OF SHAME) have
forced me into it. You bad apples know who you
are!
I am asking even those of
you who
have been on the boat before to send one. If I do not have a
deposit within a few days after
scheduling, your name will get erased and that day opens back up.
Turn
around time on mail around here is two to three days. Please do
not put me in an
awkward position by asking whether or not you need to send one. The same
cancellation policy applies to the
deposit checks as with the below credit card policy. If we do not
fish and I owe you a refund, I will promptly mail it to you. If
you book a trip and there is not enough time for a check to be sent,
then we will go with the below credit card reservation policy.
A credit card(Visa or
Mastercard) will be required to
reserve
a fishing trip ONLY if
there is not enough time between the scheduling and the actual trip for
someone to send and me to receive a deposit check. A
customer obligates himself/herself to show up
for
a fishing trip by turning over his/her full name as it appears on their
card, credit card number, and expiration date of the card. If the
fishing trip is cancelled due to weather NO charges will be assessed to
the credit card.
If a customer must cancel a fishing trip, 7 Days notice for cancellation without penalty(no charge to credit card) is required. A customer must cancel a scheduled fishing trip at least 7 Days in advance of the trip to avoid any charges. If a customer cancels a scheduled fishing trip within the 7 Days of the trip, a charge of half the price of trip WILL be assessed to the credit card.
If customer does not show up for his/her scheduled fishing trip without any notice of cancellation, 100% of the price of the fishing trip WILL be assessed to the credit card.
WEATHER POLICY
If there is thunder and lightning, a scheduled trip
will
be cancelled with no penalty. If there is steady driving rain or
if the wind is blowing excessively(over 20 mph) the decision is left up
to the customer. I will fish in foul weather if you want to
go.
If you choose not to fish in foul weather, a scheduled trip will be
cancelled
with no penalty. If you decide to fish in foul weather and the
boat
leaves the dock, full payment WILL be required. You MUST either
show
up at the dock the day of a scheduled trip or speak with me the night
before
when it comes to weather cancellations. It is the customers
responsibility
to do this in order to avoid a penalty.
THE HALL OF
SHAME(reserved for those who have booked
trips & not to shown up)
1. Clifton Hoffler,
Maryland
2. Lloyd Cumby, Richmond,
Virginia
3. Jessica Woods, Dunblin,
Ireland
4.
Chris Clemans, Syracuse,
New York
The following is
the e-mail that I received form Chris
Clemans, of Syracuse, New York at 6:54 A.M. on Thursday morning April the
12th, 2007:
Hi Reese,Man,
what a rough week for weather(boats
fished
ever day this week) on the banks. Unfortunately the women in
my crowd are calling it quits and we are heading home. We will not be
able to make the fishing trip on Friday unfortunately. Hopefully we can
catch up with you next time around. Thanks, Christ(I guess Chris
figured I carried a personal computer in the glove box aboard my boat.)
My reply: Chris:
You are killing me. Remember
when we talked, I told you that I normally get a deposit($300) for half
the amount of a full day trip($600) which you booked. In
reality, what you were asking for was two half day trips in which
I would have normally required two $175 deposits for a total of
$350. I was at church and didn't have time to get you the deposit
info.
You said don't worry, you wouldn't do that to me. I could have
booked tomorrow ten times over. Easter week is the busiest week
of the spring. It is going to cost me a full days pay in which I
could have booked two half days($350 each) and made $700. I
can not afford to pay the mortgage and support two kids doing business
like this. Let me know what you think. Reese
Chris's
reply: Hi Reese,Man, I am sorry about
all this. It
appears that my email did not get to you when I sent it(right.....). I was very
aware of your 48 hour cancellation rules(I
just
changed it to 7 days thanks to Chris) and I sent that
email
out first thing Wednesday morning(right....).
My cell phone did not work(right.....)
in the
house so that is why I didn't call. Sometimes all of this technology is
more trouble that it is worth. Any chance you found a taker for Friday?
Thanks, Chris
How about the landline phone
at the house Chris rented? Did Chris stay in his house all
week? Was he never outside of his rental where maybe his cell
phone might have worked? Did anyone else at the rental he stayed
at have a cell phone? What about a pay phone? We may never
know, as Chris has yet to answer or return a phone call from
me, even though the
secretary at his office
assured me that he always has his cell phone with him and always
answers it or at least returns messages immediately.... What we
do know, is that Chris sells kitchen cabinets and his company does take down payments(deposits)
before installation is done. This is why I
get deposit checks. Bad apples like Chris are the
reason. I am very sorry
to have to do it,
especially for those of you that have fished with me before.
Chris had fished with me before(never will again). Chris, I would
be happy to remove your name from THE HALL OF
SHAME if you would
kindly send
the deposit check that you owe. If you really wanted to man up,
you could sent the whole amount.
5.
Ron Lavis, Charlottesville, Virginia
Ron booked a full
day trip for Saturday December the 29th on Saturday 12/15. Ron
told me the deposit check would be in the mail on Monday. I was
away visiting family for Christmas and returned on 12/26. Upon my
return, I realized that we had not received a deposit check from
Ron. I phoned Ron Thursday morning the 27th. I gave Ron the
benefit of the doubt that maybe his check was sent and had been delayed
in the Christmas mail rush. Ron informed me on Thursday morning
that he thought it was going to rain on Saturday(It did not) and that
he did not plan on fishing on Satuday. I did not realize that Ron
was a weatherman. I explained that it would have been nice for
Ron to have used a little simple common courtesy and inform me of this so I could
have rebooked the day. Surprise, surprise, Ron at this point felt
inconvenienced and hung up on me. I am not interested in booking
nor fishing with people like Ron that have a total lack of respect for
others.
If you share the same character flaws of Ron, please do not waste my
time or the that of any other fisherman around here. Ron, I would
be happy to remove your name from THE HALL OF
SHAME if you would
kindly send
the deposit check that you owe. If you really wanted to do the
right thing,
you could sent the whole amount.
One thing that you can count
on, if your name is in this spotlight, thousands will see it.
If you find your name on the above list and would like it removed,
please send payment in full(for the trip you stiffed us on) to the
above address and I will gladly remove it............ Fishing for
most
is a hobby. Please remember that it is also my
livelihood and how I support my family. If you book a fishing
trip, please plan on showing up.
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